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Studio Sapling LLC

Privacy Policy

Effective: April 1, 2026  ·  Last updated: April 2026  ·  Questions? hello@studiosapling.com

This Privacy Policy describes how Studio Sapling LLC collects, uses, and protects information about you when you use our services. Please read it carefully. If you have questions, contact us at hello@studiosapling.com.

Who we are

Studio Sapling LLC is a software company registered in Utah, USA. We build technology that helps small business owners run their back-office operations — including bookkeeping, invoicing, tax estimation, customer management, scheduling, marketing, hiring, employee management, and compliance. Studio Sapling is not a licensed accounting firm, CPA, law firm, HR consultancy, or financial advisor.

Contact: hello@studiosapling.com  ·  Studio Sapling LLC  ·  Utah, USA

What data we collect

We collect the following categories of information:

  • Contact information — your email address and phone number from signup
  • Financial data — business bank account transaction data, account balances, and account metadata, collected through Plaid Technologies, Inc.
  • Payment information — billing details, payment method type, and transaction records, collected and processed through Stripe, Inc. We do not store full credit card numbers.
  • Business information — business name, address, industry, entity type, and owner contact information
  • Customer data — names, phone numbers, email addresses, and transaction history of your business's customers, collected through your use of our invoicing, scheduling, and messaging features
  • Employee data — names, contact information, work schedules, and time records of your employees, if you use our employee management features
  • Documents and images — receipts, contracts, licenses, insurance certificates, and other business documents you upload or share with the platform
  • Scheduling data — appointments, calendar entries, and booking information
  • Communications — messages between you and the platform, and messages sent to your customers on your behalf
  • Usage data — information about how you interact with our services

How we use your data

We use the information we collect to:

  • Provide bookkeeping, invoicing, and financial insights
  • Calculate and communicate tax estimates and compliance deadlines
  • Manage your customer relationships, scheduling, and appointments
  • Send messages to your customers on your behalf (appointment reminders, invoices, follow-ups)
  • Provide marketing tools including review management, social media, and campaign features
  • Track employee schedules, time records, and hiring workflows
  • Monitor compliance obligations such as license renewals, permits, and filing deadlines
  • Generate and manage contracts and business documents
  • Send SMS messages about your account and the product
  • Improve our services

We do not sell your data. We do not use your data for advertising.

Financial data and Plaid

We use Plaid Technologies, Inc. to connect your bank accounts to Studio Sapling. When you link your accounts, Plaid collects and transmits your financial data on our behalf. We do not store your bank login credentials. Plaid's use of your data is governed by their Privacy Policy at plaid.com/legal. We access transaction history, account balances, account and routing numbers, and account holder information through Plaid's API to provide automated bookkeeping, transaction categorization, invoicing, tax estimation, cash flow analysis, and financial reporting.

If you disconnect your bank account or revoke Plaid access, we will stop collecting new financial data from that account. Previously collected data will be retained only as described in our Data Retention section, and you may request its deletion at any time.

SMS messaging

If you provide your phone number you may receive text messages from Studio Sapling LLC sent via automated technology. These messages may include account updates, bookkeeping notifications, tax reminders, compliance alerts, scheduling reminders, customer management updates, employee notifications, product announcements, and service alerts. Message frequency varies based on your account activity. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help or contact us at hello@studiosapling.com. Consent to receive text messages is not a condition of purchasing any goods or services.

Studio Sapling may also send text messages to your customers on your behalf, such as appointment reminders, invoice payment links, and follow-up messages. You are responsible for ensuring your customers have consented to receive these messages where required by law.

Data retention

We retain your personal and financial data for as long as your account is active and as needed to provide you services. When you delete your account or revoke your bank connection, we delete your financial data from our active systems within 30 days. Data may persist in encrypted backups for up to 90 days after deletion, after which it is permanently removed. We may retain anonymized, aggregated data that cannot be used to identify you. To request deletion of your data, email hello@studiosapling.com.

Your rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise any of these rights, email us at hello@studiosapling.com.

Third-party services

We use the following third-party services to operate Studio Sapling:

  • Plaid Technologies, Inc. — banking data connectivity
  • Twilio — SMS delivery
  • Stripe, Inc. — payment processing (stripe.com/privacy)
  • Our email service provider

Each of these services has its own privacy policy governing how they handle your data.

Automated processing

Studio Sapling uses artificial intelligence and automated systems to categorize transactions, generate bookkeeping entries, estimate taxes, draft communications, manage scheduling, track compliance deadlines, and provide business insights across all areas of the platform. Financial calculations (totals, tax estimates, reports) are performed by deterministic application code, not by AI models. AI-generated outputs are informational and do not constitute professional financial, legal, tax, or HR advice. You should review automated outputs and consult qualified professionals for decisions with material consequences.

Cookies and tracking

Our website may use cookies and similar tracking technologies to improve your experience. We do not use advertising cookies or share tracking data with advertising networks.

Security

We use industry-standard security measures to protect your information. We do not store your bank login credentials. All data transmissions are encrypted.

Children's privacy

Our services are intended for adults who are 18 or older. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use of Studio Sapling after changes take effect constitutes acceptance of the updated policy.

Contact

For questions or concerns about this Privacy Policy, or to exercise your data rights:

hello@studiosapling.com
Studio Sapling LLC
Utah, USA

Studio Sapling

things start small and grow.

Studio Sapling LLC
Utah, USA
hello@studiosapling.com

2026 Studio Sapling LLC. All rights reserved.

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